HearthVale Terms of Service
These Terms of Service govern your use of the HearthVale website and services, including browsing furniture and home decor, placing orders, receiving promotions, requesting support, and using features made available through the site.
By accessing or using the website, creating or submitting an order, subscribing to communications, or interacting with HearthVale services, you agree to follow these Terms of Service and any applicable policies made available on the website. If you do not agree, you should not use the site or place an order.
These terms apply when you purchase mirrors, tables, lighting, rugs, seating, storage, wall art, textiles, or decorative accessories from HearthVale.
Submitting an order does not guarantee acceptance. HearthVale may decline, cancel, or limit an order when reasonably necessary, including for suspected fraud, pricing errors, unavailable products, inaccurate information, or other operational issues.
Prices, product availability, and promotional offers may change without prior notice. We may correct typographical, pricing, description, or display errors when identified.
You agree to provide current and authorised payment information. Payment processing may be handled by third-party payment providers subject to their own terms and security procedures.
Email subscribers receive an automatic 15% sitewide discount, while selected promotional products may receive an automatic 20% discount. No discount code is required for qualifying purchases.
Shipping & Returns
Our current service standards are intended to make the purchase experience clear from checkout through delivery and, where needed, through a return or exchange.
Your Responsibilities
You agree to use HearthVale lawfully, provide accurate information, and avoid actions that could interfere with the website, other customers, payment processing, account security, or the normal operation of the store.
Website Content
We aim to present furniture and decor information clearly, including images, descriptions, dimensions, materials, finishes, pricing, and availability. However, website content may occasionally contain errors or become outdated.
These provisions describe general limits that apply to use of the website and services, subject to rights that cannot legally be excluded.
We do not guarantee uninterrupted or error-free access to the website. Features may be changed, suspended, updated, or discontinued when reasonably necessary.
Payment, shipping, analytics, technology, or other third-party services may be used in connection with HearthVale. Those providers may operate under their own terms and policies.
To the maximum extent permitted by applicable law, HearthVale will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.
Where permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website, violation of these terms, or infringement of another person’s rights.
These Terms may be updated from time to time. Revised terms become effective when posted with an updated effective date, unless a different date is stated.
If a provision is found unenforceable, the remaining provisions should continue to apply to the extent permitted by law.
Terms Questions
For questions about product terms, order processing, delivery, returns, exchanges, automatic discounts, or use of the HearthVale website, customer support is available 24/7.
